The documents required for claiming insurance under Lost Card Liability are as under:
| 1. |
Lost card liability |
- Customer dispute letter
- Dully filled and signed claim form
- Transaction summary by Bank
- Passport copy all pages
- Police intimation / FIR(First investigation report)
|
| 2. |
Counterfeit/ Skimming Claims |
- Customer dispute letter
- Duly Filled and signed claim form by Bank
- Transaction summary
- Card copy
- Passport copy all pages
- Police intimation / FIR(First investigation report)
|
| 3. |
ATM assault and robbery |
- ATM Transaction slip
- Bank statement showing transaction
- Vouchers in support of first aid expenses: Original
- Copy of Police report
- Copy of identity card
|
