SMS Banking : Update and Unsubscribe

You can request for the following information:

• Insert the card and enter PIN number
• Select ‘Registrations’
• Select ‘Mobile Number Update'
• You would see the message ‘Your account number 91xxxxxxxxxxxxx is already registered with Axis Bank. Would you like to update your number now?’ Please select ‘Update’ option
• Enter the Mobile Number you want to update
• Re-enter the Mobile Number

Kindly submit the request for Mobile Number updation/registration by filling the 'Customer Request Form' at the nearest Axis Bank branch.

There are times when while doing transactions through Mobile you get a message to re-confirm your Mobile No. with the Bank by updating it again at any ATM or Branch. You receive this message because your Mobile Number has been updated earlier through IVR or Internet Banking. For additional security of your account we want you to re-confirm your Mobile No. available with us through an ATM or a Branch.

• Insert the card and enter PIN number
• Select ‘Registrations’
• Select ‘Mobile Number Update'
• You would see the message ‘Your account number 91xxxxxxxxxxxxx is already registered with Axis Bank. Would you like to update your number now?’ Please select ‘Update’ option
• Enter the Mobile Number you want to update
• Re-enter the Mobile Number

Kindly submit the request for Mobile Number updation/registration by filling the 'Customer Request Form' at the nearest Axis Bank branch.

You can unsubscribe from SMS Banking by visiting nearest Branch/ ATM/ Calling our Phone Banking. By Unsubscribing you would only receive mandatory alerts.*

• Insert the card and enter PIN number
• Select ‘Registrations’
• Select ‘Alerts’
• Select ‘Account Type’
• Select ‘Unsubscribe’

Kindly submit your request to Unsubscribe in written at any Axis Bank Branch near you.

Kindly contact our call center to Unsubscribe SMS Banking services.

Debit/Credit Card Transaction alerts sent as per regulatory guidelines and Internet Banking transaction alerts do not form part of SMS banking service. Customers who are not registered for chargeable SMS banking service will continue to get these alerts free of charge.

* Currently as per RBI guidelines, mandatory alerts include alerts for debit/ credit cards transactions (ATM/ POS / Online), Internet Banking Transactions, Netsecure Codes and Beneficiary Registration Alerts.