How to file a Claim
- Take advantage of cashless hospitalisation facility across the 4500 + strong network of Section
- In case you have availed of treatment at hospitals not listed on the network, you can settle the bills at the hospital and then submit your original claim documents with required medical records to the TPA for reimbursement
- For any emergency Hospitalisation, please carry your cashless card and identity proof and inform the TPA within 24 hours after hospitalisation
- For planned hospitalisation, kindly seek cashless authorisation from TPA at least 48 hours prior to the hospitalisation
- For any claim related query, intimation of claim and submission of claim related documents, You can contact Your TPA through:
- Please contact our designated TPA at least 7 days prior to an event which might give rise to a claim
- For any emergency situations, kindly contact Our TPA within 24 hours of the event
Claim Procedure:
Claims under this policy will be administered by a specified Third Party Administrator (TPA) duly licensed by IRDAI.
Intimation & Assistance: Please contact our designated TPA/Us atleast 48 hours prior to an event which might give rise to a claim. For any emergency situations, kindly contact our TPA within 24 hours of the event.
Claim Related Information: For any claim related query, intimation of claim and submission of Claim related documents,
You can contact TPA through:
Name of TPA: Family Health Plan Insurance TPA Ltd (FHPL)
Email: info@fhpl.net, seniorcitizensdesk@fhpl.net (for Senior Citizens)
Toll Free: 1800-425-4033, 040- 23552899 (for Senior Citizens)
Fax: +91 40 23541400 Website: www.fhpl.net
Submit claim:
Claims Department, Family Health Plan Insurance (TPA) Ltd,
Srinilaya – Cyber Spazio, Suite # 101,102,109 & 110, Ground Floor,
Road No. 2, Banjara Hills, Hyderabad, 500 034
