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- FIXED DEPOSIT
  
  Domestic General (1 Yr < 1 Yr 5 D)
  
  Domestic General (13 Mts < 14 Mts)
  
  Domestic Sr. Citizen (1 Yr < 1 Yr 5 D)
  
  Domestic Sr. Citizen (13 Mts < 14 Mts)
  
  NRE (1 Yr < 1 Yr 5 D)
  
  NRE (13 Mts < 14 Mts)
  
  Less than 2Cr
  
  7.30%
  
  7.35%
  
  7.95%
  
  8.00%
  
  7.30%
  
  7.35%
  
  2Cr to Less than 5Cr
  
  7.50%
  
  7.50%
  
  8.15%
  
  8.15%
  
  7.50%
  
  7.50%
  
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- LOANS
  
  Home Loan(upto Rs 30 Lac) (Floating)
  
  Loan Against Property(Floating)
  
  Personal Loan
  
  New Car Loan
  
  MCLR+0.00% - 8.90%* p.a
  
  11.35% - 12.45%* p.a
  
  15.5% - 24%
  
  9.25% -11.50%
  
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- SAVINGS ACCOUNT
  
  3.5% - 6%
  
  Know More
- FOREIGN CURRENCY EXCHANGE RATE
  
  Know More
- MCLR
  
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Bank Smart

SMS Banking

Get alerts, account information and transaction services via SMS

Features

Instructions and Keywords

How to Update your Mobile Number?

Recharge through SMS

Terms and Conditions

FAQs

Why is Bank charging me for SMS alert service?

The reason these convenience fees have been implemented is that the cost of providing the SMS alerts to our customers has gone up significantly over the last year. Hence, in order to continue to be able to provide you with value added services, we have instituted a nominal charge of Rs.5 per month for this service.

What if I don’t want to opt for chargeable SMS banking alert service?

If you wish to opt out of the chargeable alert service you can visit the Branch and submit the request in person in the CRF (Customer Request Form) to unsubscribe for chargeable alert service. However, even after unsubscribing you will continue to receive the mandatory alerts. You can also unsubscribe by visiting your nearest ATM.

Which alerts form a part of the mandatory alerts that would not be charged?

Currently as per RBI guidelines mandatory alerts include alerts for debit/ credit cards txns (Atm/ POS/ Online), Internet Banking Transactions, Netsecure Codes and Beneficiary Registration Alerts. We will continue to send you these alerts.

Why do I have to visit the Branch/ ATM only to unsubscribe from the chargeable alert service?

To un-subscribe, you have to visit a Branch/ ATM to place the un-subscription request. We regret that we currently are not able to process this request through other channels, as for security purposes, we wish to physically confirm your identity before un-subscribing you from the facility. This is important because, SMS Alerts usually act as an early warning system for any suspicious activity in your account.

Which Account holders are excluded from charging?

All the Savings Bank Account holders would be charged except NRIs, Overdraft accounts, Prepaid & Travel Currency Card Holders.

When will the charges get deducted from my account?

The charges will get deducted from your account on a quarterly basis.

If I unsubscribe from this service, will I get OTP and other Netbanking transaction alerts?

Yes, you would keep receiving OTP and other Internet banking transaction alerts.

FAQs for Prepaid Mobile Recharge

How can I recharge my prepaid mobile using Axis Ok?

Select Recharge option, and then select mobile recharge option. Enter mobile no., select the operator, enter amount, and last 6 digit of account no. and submit. You can also save your preferences for future. Your prepaid mobile will be recharged.

My service provider has been changed using Mobile Number portability. Can I still recharge using “Axis OK” app?

Yes, you can use this service even if the service provider has changed using number portability. Please enter your new mobile operator and other details and submit.

Can I use any axis bank account for prepaid mobile recharge transactions on “Axis OK” app?

No, you have to provide the last 6 digits of account number that is mapped to the mobile number.

What is the limit for prepaid mobile recharge through “Axis OK” app?

You can do a minimum recharge of Rs. 10 and a maximum recharge of Rs. 2000 through the app. Three successful recharges can be processed for the same Mobile Number per day. The overall recharge limit (Prepaid Mobile, DTH and Data Card recharge) per account would be Rs. 5000 per day.

Will I be charged for prepaid mobile recharge using “Axis OK” app?

This facility is free of cost by Axis Bank. Charges may be applied by the mobile operator.

How is this service different from the recharge service available on Axis Mobile Application or Axis Bank Internet Banking?

For Recharge you did not require internet access. Non-GPRS users can recharge their prepaid mobile using a single service.

What would happen if I enter an invalid/ postpaid number while doing the recharge through “Axis OK” app?

While doing Recharge, Axis Bank debits your account immediately. If you have entered an invalid number/ postpaid number, the amount will be credited back to your account in 4 working days

What if I recharge a wrong mobile number?

You have to be careful while entering the mobile number for recharge. In case a wrong mobile number has been recharged by mistake, the amount will not be reversed to your account.

My account has been debited however my prepaid mobile number was not recharged?

This could be due to various reasons like

Recharge denomination not available
Postpaid mobile number
Operator system not available

In case your recharge is unsuccessful, the amount will be credited back to your account in 4 working days.

FAQs for DTH Recharge

FAQS

How can I recharge my DTH using “Axis OK” app?

To recharge DTH using Axis OK app, select recharge option and further DTH recharge. Enter subscriber id, operator, amount and last 6 digit of the account no and submit. Your DTH will be recharged.

Can I use any axis bank account number for DTH recharge transactions through SMS service?

No, you have to provide the last 6 digits of your axis bank account number that is mapped to the mobile number from where the SMS is sent

Is there a limit to DTH recharge through “Axis OK” app?

Minimum Recharge amount is Rs. 200 and maximum recharge amount is Rs 5000. Please check with the service provider for various recharge options available for DTH. Total three transactions can be processed for the same DTH number per day. The overall SMS recharge limit (Prepaid Mobile, DTH and Data Card recharge) per account would be Rs. 5000 per day.

Is the DTH recharge service on “Axis OK” app chargeable?

The DTH recharge facility is free of cost to you by Axis Bank. Charges may be applied by the mobile service provider for use of SMS.

What if I enter an invalid Customer ID while doing the recharge?

Your account will be debited immediately. If you have entered an invalid Customer ID while doing recharge, the amount will be credited back to your account within 4 working days.

What if I recharge a wrong Customer ID?

You have to be careful while entering the Customer ID for DTH recharge. In case, a wrong Customer ID has been recharged by mistake, the amount will not be reversed to your account.

Data Card Recharge

FAQS

How can I recharge my Data Card using “Axis OK” app?

To recharge your data card, select recharge option and further select prepaid data card recharge. Enter data card no., select operator, enter the amount and last 6 digit of your account no. and submit. Your data card will be recharged.

Can I use any axis bank account for data card recharge transactions through “Axis OK” app?

No, you have to provide the last 6 digits of account number that is mapped to the mobile number

What is the limit for data card recharge through “Axis OK” app?

You can do a minimum recharge of Rs. 50 and a maximum recharge of Rs. 2000. Three successful recharges can be processed for the same Data Card Number per day. The overall SMS recharge limit (Prepaid Mobile, DTH and Data Card recharge) per account would be Rs. 5000 per day.

Are there any charges for data card recharge using “Axis OK” app?

This facility is free of cost by Axis Bank. Charges may be applied by the mobile operator.

What happens if I enter an invalid data card number while doing the recharge?

Your account will be debited immediately. If you have entered an invalid number while doing recharge, the amount will be credited back to your account within 4 working days.

What if I recharge a wrong data card number?

You have to be careful while entering the data card number that needs to be recharged. In case a wrong data card number has been recharged by mistake, the amount will not be reversed to your account.

My account has been debited however, my Data card was not recharged?

This could be due to various reasons like

Recharge denomination not available
Operator system not available

In case your recharge is unsuccessful, the amount will be credited back to your account in 4 working days.

Will I get a notification once my request is processed?

On successful or failed execution of transaction, bank will send a SMS on your registered mobile number.

Why am I getting an error when I'm trying to use the application?

Error can occur in case of bad network coverage. Please ensure network availability and try again. In case the problem persists, please contact our Customer Care. Please ensure you are registered with Axis Bank for SMS Banking as this service is available for registered customers only

I am having multiple accounts how would I know which account is linked to this application ?

Most of the features ask for last 6 digit of your account number. The features like check balance, mini statement where account number is optional, your default account number which is the latest account number will be fetched from back end.

In case of any dispute or non-recharge of mobile whom can I contact?

You may call on 18001035577 for any queries / complaints for services or transactions done though the “Axis OK” app.

Axis OK

Who can use Axis OK?

All Axis Bank customers holding bank account and credit card can download the app on their registered mobile number and get started. There is no separate registration process required for this app.

How do I change language of the application?

On downloading the application, it prompts to select the language of usage. However if you wish to change the language in future, this can be done from ‘Choose Language option’ in the left hand menu

Safe Banking Practices

Online Banking is an extremely convenient way to access you bank account, but it pays to be aware of the ways in which you can protect yourself and your money